Frequently Asked Questions

Q1. Why is it all free?

A1. Because we want to help you collect and share measurements

Q2. What are the system requirements for download?

A2. Reasonable internet connection speed (or patience) as some files are large.

Q3. Can I download directly to external storage disk?

A3. Although you cannot download directly to a storage devise you can download to your computer’s hard drive, and then write (burn) the downloaded files to storage device (like CD).

Q4. What happens if my computer crashes or  transfer is interrupted?

A4. We recommend starting the file transfer again (rather than merging two separate downloads)

Q5. Can I get help if I have any technical problems?

A5. Other users may be able to help via Users’ Forum. PhySense Team may be able to assist in some cases.